QUALITY & ASSURANCE

At PTS Compliance we strive to satisfy our customers’ needs and achieve their expectations while delivering value. Our Team is committed to providing the highest quality products and services.

QUALITY & ASSURANCE

At PTS Compliance we strive to satisfy our customers’ needs and achieve their expectations while delivering value. Our Team is committed to providing the highest quality products and services.

A culture of quality is established by continuously seeking the highest levels of customer satisfaction.

By performing planned and systematic actions, customers are afforded the confidence that our processes and product lines satisfy their requirements for quality.

Whether PTS Compliance is providing products or services, our approach is one of continuous process improvement. The ultimate goal is to perform the tasking right the first time, on-time, and within budget.

PTS Compliance recognises that customer satisfaction directly impacts reputation and is a determining factor of the results and achievement of our Quality Assurance Commitment. PTS Compliance is proud to boast 5 star TrustPilot and Google review ratings.
Our Accreditations For Your Ease of Mind

Gaining the correct accreditations for the service we offer is a mandatory part of our business success.

They include

  • NICEIC Approved Contractor
  • NICEIC Domestic Installer with Part P
  • ECA Members (Electrical Contractors Association)
  • Safe Contractor
  • Chas
  • Construction Line
  • BAFE
  • TrustMark
  • ISO9001 Certified
Insurance

We take your business very seriously and having the correct insurance is vital for your comfort. We have taken out adequate insurance for our engineers to work in some of the most high profile companies in the UK.

Our cover includes

  • Public Liability insurance £5 million
  • Employers Liability insurance £10 million
  • Professional Indemnity insurance £250,000

OUR ENGINEERS ARE QUALIFIED, INSURED, DBS CHECKED AND SAFE CONTRACTOR APPROVED FOR YOUR TOTAL PEACE OF MIND

 

PTS have done our PAT testing for several years, they also look after our emergency lighting. When I ring to make an appointment it’s always dealt with quickly and efficiently. The PAT tester was very efficient as during this difficult time with Covid 19 he had to comply with our policy and procedures. I will definitely continue using them in the future

Tabitha, Manager, Eleighwater House Retirement Home – Somerset